Our Refund & Return Policy outlines the conditions under which purchases may be refunded or returned. By using our platform or purchasing our services, you agree to the terms described below.
Refunds may be eligible under specific circumstances such as service failures, incomplete deliveries, or technical issues that prevent proper usage. Requests must be reasonable, and refunds are granted only after a review of the situation. Refund eligibility may vary based on the type of service or digital product purchased.
Digital services or downloadable items are generally non-refundable once work has begun or files have been delivered, as these products cannot be “returned.” In situations where errors or issues occur on our side, we may offer revisions, replacements, or partial refunds depending on the case.
We reserve the right to decline refund requests that fall outside our policy, involve misuse of services, or stem from customer mistakes, including incorrect selections or lack of understanding of service descriptions.
We may update this Refund & Return Policy from time to time. Continued use of our website or services indicates acceptance of the updated terms.